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Urgent Help

Samaritans: 24/7 phone line (116 123


CAMHS: if your young person has urgent/significant concerns about their mental health between 8am-8pm (Mon-Fri excluding Bank Holidays) please contact CAMHS CPE on 0300 365 1234. Outside of these hours, please contact the Crisis Team on 0800 129 9999. This number is for the 24-hour Berkshire Adults Mental Health Crisis Team. This team supports adults in mental health crisis but can take calls from young people and parents/carers and offer advice and direction to support you and your child.


Papyrus (Suicidal thoughts): Call 0800 068 4141, text 07860 039967 or visit their website to see loads of resources and things to try.


Young Minds: Free 24/7 crisis messenger – Text YM to 85258


Childline: One-to-one online chat with a counsellor, call 0800 1111 or visit the Childline website


Shout: Free (on all major mobile networks), 24/7 crisis text service – Text SHOUT to 85258

The Mix (for under 25s): Free phone line open between 4 and 11pm – 0808 808 4994 24/7 crisis messenger: Text THEMIX to 85258

CALM Campaign Against Living Miserably: Helpline open 5pm – midnight – 0800 585858. Webchat available 5pm – midnight. online counselling support


If you are in an emergency and there is risk to life (your own or another person’s) call 999

If you need to contact someone about your mental health urgently, please use the services below:

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