People’s Counselling Service
listen to you with respect and to support you through
worried, angry or feel you
are being bullied or abused?
and will help you to explore your personal thoughts, feelings
and experiences. We’re here to help you!
skills to be a Youthline
Fundraisers, Receptionists and Administrators. If you have the
time and skills to help us then we’d be delighted to hear from you?
details of our latest activities, fundraising efforts and more!
What we provide
Youthline provides a FREE, confidential counselling service for young people attending secondary school and adults who care for and support young people. We work across a number of locations within Bracknell Forest including our main base at Portman Close, Bracknell, and 10 secondary schools.
Please note that Youthline is not an emergency service and we are not equipped to work with high levels of distress. We are trained to work with Tier 1 and Tier 2 CAMHS threshold of mental health.
Do you need support?
Youthline offers a one-to-one counselling service. If you would like to talk to someone who won’t judge you then we are here to offer our support. Please fill in your details using our online form and we will add you to our waiting list.
If you would prefer to register over the phone, then please call us on 01344 311200. If it is an emergency then please call The Samaritans helpline on: 116 123.
Youthline and COVID-19: Read our Important Information and Signposting booklet
Following on from Boris Johnson’s announcement on Saturday evening, Youthline are following the governments advice and together with the Chair of Trustees have decided the following:
Youthline will need to stop all face to face counselling from 00:01 on Thursday 5th November at Portman Close. Clients will be seen online on their usual day and time until Wednesday 2nd December (unless further restrictions come in).
Our team is thinking about our clients during this time. We have worked hard to find new ways of working with remote support e.g. telephone, Skype/Zoom etc. We are now cautiously transitioning back to face to face counselling but will continue to offer remote support also. If you are an existing client, you will have received an email from Youthline and our counsellors have discussed how best to work together.
If you would like to be added to our waiting list, please do this by emailing firstname.lastname@example.org and leaving contact details – we will be in touch. The wait for counselling may be a little longer than usual, we will do our absolute best to offer you an appointment as quickly as possible.
For more information on other resources available for mental health and wellbeing, please consult this brochure. NHS East Berkshire CCG has also produced three guides to help children, young people and their families to cope with the stresses of the coronavirus pandemic. The guides are: Family life during lockdown, Five Ways to Wellbeing for primary and secondary school aged children and; Young Person’s guide.
We recommend that you and your child take a look at Kooth.com. Kooth offers free, safe and anonymous online support for young people. Young people can chat online with Kooth counsellors, read articles written by young people and get support from the Kooth Community. It can provide vital support while you’re waiting for an appointment with a Youthline counsellor.
Visit our online resources where you will find fact sheets, videos and links to other organisations.
Useful Information for parents and adults
Counselling is a safe space for young people to explore whatever is bothering them. Click the links below to access useful resources for parents and carers.
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