Youthline and COVID-19: Read our Important Information and Signposting booklet

Our team is thinking about our clients during this time.  We have worked hard to find new ways of working with remote support e.g. telephone, Skype/Zoom etc. If you are an existing client, you will have received an email from Youthline and our counsellors have discussed how best to work together.

If you would like to be added to our waiting list, please do this by emailing ask@youthline.com and leaving contact details – we will be in touch. The wait for counselling may be a little longer than usual, we will do our absolute best to offer you an appointment as quickly as possible.

For more information on other resources available for mental health and wellbeing, please consult this brochure. NHS East Berkshire CCG has also produced three guides to help children, young people and their families to cope with the stresses of the coronavirus pandemic. The guides are: Family life during lockdown, Five Ways to Wellbeing for primary and secondary school aged children and; Young Person’s guide.

We recommend that you and your child take a look at Kooth.com. Kooth offers free, safe and anonymous online support for young people. Young people can chat online with Kooth counsellors, read articles written by young people and get support from the Kooth Community. It can provide vital support while you’re waiting for an appointment with a Youthline counsellor.

What we provide

Youthline provides a FREE, confidential counselling service for young people attending secondary school and adults who care for and support young people. We work across a number of locations within Bracknell Forest including our main base at The Lodge, Coopers Hill, and 10 secondary schools.

Please note that Youthline is not an emergency service and we are not equipped to work with high levels of distress. We are trained to work with Tier 1 and Tier 2 CAMHS threshold of mental health.

Read about BACP's ethical framework for the counselling professions

Click to access the BACP Ethical Framework for the counselling profession

Need Help?

Visit our online resources where you will find fact sheets, videos and links to other organisations.

Counselling Services


Useful Information for parents and adults

Counselling is a safe space for young people to explore whatever is bothering them.  Click the links below to access useful resources for parents and carers.

Parent Channel
National Self Harm Network
Kids

Parent information sheet

Get Involved

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STOP, Are you stressed out?

Counselling times

Monday15:0021:00
Tuesday18:0021:00
Wednesday15:0021:00
Thursday15:0021:00

Office enquiries:

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Account Name: Youthline
Acct No.: 00017040
Sort Code: 40-52-40

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Contact our Practice Manager at: collette@youthlineuk.com

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