Get Involved


To make the organisation run effectively we rely heavily on the help of Trustees, Counsellors, Fundraisers, Receptionists and Administrators. Each role provides a valuable contribution that supports the impactful and transformative work we do within the local community.

Find out how Helen benefited from volunteering with Youthline in rota support.

Counsellors/Placement Students

Our counsellors provide valuable front-line engagement role and support to our clients in a highly supported environment with regular training and supervision. These roles provide the ability to listen to our clients and make a life changing impact whilst growing professionally and personally. Find out more about our roles for placement students.

Youthline offers opportunities for career development.  Please see a Counsellor Journey written by one our counsellors.

How to Apply

To apply for a clinical placement with Youthline you must be going onto Level 4 counselling training with the intention to gain a formal qualification in counselling or be in your second year training towards a diploma or higher in the subject.  You will need to submit the form – Application Volunteer Counsellor or Placement Student together with your CV and a covering letter addressed to the Head of Counselling who will contact you for an initial meeting to assess your need and to introduce you to Youthline’s philosophy.

Please call the Head of Counselling, Simone Gridelli, if you wish to discuss further or email

Trustees, Fundraisers, Support Volunteer, Receptionists and Administrators

Support Volunteer

What do they do?

Support Volunteers provide a highly visible role within our organisation. You will be acting to greet visitors in a timely and friendly manner, welcome clients and maintain client privacy and confidentiality in supporting all the work we do. These volunteers provide a leading way to engage with our organisation and work directly and provide a life-changing engagement with those we work with. You can find out more about the role by clicking here Support Role JD

To apply for all non clinical voluntary positions, please complete a Volunteer Application Form. If you require further information about volunteering at Youthline please contact us on 01344 311200 or e- mail

Young Ambassador

What do they do?

The Youthline Young Ambassadors are key individuals who help to champion our profession and raise our profile. They believe in our work and are committed to spreading the word of how helpful counselling can be and to help create awareness of the service in our local community. Ambassadors help us promote our services and to be involved in some of our fundraising campaigns and general mental health and wellbeing campaigns in and around our community.

You will have the opportunity to get involved in promoting mental health issues in young people and through this be an important part of a community of young people who help Youthline raise awareness of the service and the work we are doing. You could support in publicising and promoting our work to your school, through social media, attendance at events and discussions with the press.

Our young ambassadors are all given the opportunity to help shape Youthline, and work by assisting with the design of new promotional material. You will be working with us to ensure that the service we offer to young people is the best it can be.

 More Information

Find out more about this role.

To apply please complete the Young Ambassador Application Form and send to


What do they do?

Trustees play an important role within Youthline in ensuring that our services are carried out in the purpose for the benefit of the public, comply with our governing document and the law and help to ensure Youthline resources and acts responsible. These roles help to shape the direction of our organisation and provide a valuable opportunity to make a difference to young people in the community. Find out more.



Youthline data protection statement and privacy notice

Donate by Cheque or BACS

Account Name: Youthline
Acct No.: 00017040
Sort Code: 40-52-40

Fundraising Events

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